Buyer Protection

BUYER PROTECTION PROGRAM TEAM

The BUYER PROTECTION service of Cordi Group AG Group is your protection for all types of business. Only experienced staff, consisting of lawyers, business economists, legal and tax clerks, is assigned in our house with the special care to be treated.If the period for the assessment has expired, the buyer must contact the Cordi Group program team and inform them of the result of the assessment. If the buyer rejects the goods, he will receive the refund of the purchase price as soon as the consignment code for the return has been verified. If the goods are accepted, the finance department of Cordi will forward the payment directly to the seller within 3 working days.

PAYMENT SOLUTION THROUGH KLARNA GROUP

In our ever-digitising world, trust is becoming more and more important. All stakeholders operating in a networked world need to be able to rely on their privacy and security being guaranteed. eTrusted offers all the tools and services they need to ensure and boost trust in the digital transformation. For the Trusted Shops founders, who were simply enthusiastic about the many online shops that had started cropping up, one thing was clear: Europe needed a trust brand that could guarantee consumers a safe shopping experience and step in to protect them from financial losses.

The electronic transfer to Klarna Sofort Account is considered the safest international payment method. The transfer details are transmitted via encrypted communication channels.Due to the associated time savings, we recommend the online transfer. Payment in online transfer is the most efficient payment method. With the online transfer you save time. This is the safest payment method in the world. The money reaches the destination within a maximum of 10 hours. This means that the goods arrive faster.When transferring money on the Internet, the buyer pays less fees compared to the direct transfer. In short with an online transfer via the Internet, you save money, time and benefit from more security.

Your advantages as a buyer at a glance:

• You decide if the purchase amount will be paid
• You can check the goods within 5 days at your leisure
• The risk of wrong delivery is minimal under these conditions
• You have 30 days guarantee on product and time to return the product if you are not satisfied

FULL AND IN-DEPTH VEHICLE INSPECTION

FULL AND IN-DEPTH REVIEW ; WE PROVIDE THE BUYER THE RESULTS OF THE INSPECTION AND PROVIDE WARRANTY ON ALL CARS PASSING OUR INSPECTION. Independent experts, however, check every function of the vehicle and also convince themselves of the overall impression. In addition, the experts drive the vehicle sample and can tell with your own experience, if really everything works perfectly.Each vehicle we offer has undergone a refining process to ensure the same high quality. The goal is to offer each vehicle in a state as close to new as possible, of course, in terms of age and mileage.

Cordi Group accepts only those vehicles that meet at least the following standards:

• not older than 15 years + max. 230,000 kilometers.
• properly maintained by the previous owner.
• no mechanical repairs needed.
• no damage to be repaireda and valid TÜV for at least 1 year

WE ELIMINATE THE RISKS AND PROTECT THE BUYER

• Our staff is the best on the automotive checks market, we will evaluate and inspect any car we have intermediated in the most thorough details.
• We will send to the buyer the technical inspection and we will provide a 6 month warranty for any car that passes our inspection. Any repairs occurring in the 6-month warranty are fully covered by us , by paying the full cost to the car dealer on the respective brand.
• Our guarantee is valid throughout Europe, through our contracts with car dealers. The company offers a 6-month warranty on the car after a thorough evaluation of the vehicle. Warranty is valid throughout Europe and any repairs are covered by the company.
• The company also offers a 5-day drive test, after which you can refuse the car without any obligation on your part, if the car is not as we described it or does not meet your expectations.
• The Transport to buyer address and payment system is also provided by us.For everything that includes buying through the company, the buyer did not pay anything. All fees will be deducted at the end from the car price.

FREE DELIVERY FOR BUYER WITH OUR TRANSPORT SYSTEM

A logistics partner who, with his worldwide presence and his range of services, can transport goods in every conceivable location to any conceivable location - by air freight, sea freight or in land transport by road and rail. Despite its size, each customer receives maximum personal service and attention. We challenge existing transport processes and find new solutions through the use of intelligent network synergies. Transport streams digitally depict professional planning software and provide maximum transparency through customer-specific reporting. In this way, we create optimal utilization of all transport capacities used and generate economic and ecological added value.Our young fleet of vehicles is up to date and comfortably equipped. Supported by modern communication technology you transport the goods of our customers in time and reliably to your destination. In doing so, we offer special development opportunities for our employees for long-haul trucks and heavy-duty transports.